Team-based approach helps patients better control type 2 diabetes
Nearly one in four patients who walks through the door of a suburban Chicago community-based health clinic has type 2 diabetes and the clinic’s team-based approach in managing the condition—from pre-visit laboratory testing to the daily huddle—has gone a long way in effectively managing these complex patients, including helping to control A1C levels.
An AMA STEPS Forward™ module explains how team-based approaches like this can help physicians better manage patients with type 2 diabetes, including improving patients’ glycemic control and preventing complications from the disease. The module outlines six steps practices can take to implement a team-based approach and provides answers to common questions physicians may have about helping patients manage their condition.
This kind of team-based approach has been used at Oak Forest Health Center where patients receive treatment regardless of their ability to pay for care. The practice leaders streamline care before patients even enter the exam room. For example, with more than 15,000 primary care visits annually, the practice began encouraging patients to visit the laboratory for tests before seeing their physician.
A team member even performs reminder calls for patients who have pending lab orders, such as A1C, lipid and urine protein. Meanwhile, in the clinic, medical assistants (MAs) are getting ready by printing the patient schedule for each team a day or two before patients arrive. The MA also notes the A1C value for each patient on the summary sheet.
Making the most of patient visit
On the day a patient is schedu Continue reading