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Glucometer Error Codes

Quick Start Guide Advanced Glucose Meter

Quick Start Guide Advanced Glucose Meter

Prepare the Lancing System Have questions regarding use of your CVS Health™ Advanced Glucose Meter? 8100-10215 R ev A In case of emergency, contact your healthcare professional or emergency medical response. CVS Health™ Advanced Glucose Meter Test Strips or Control Solution are not included and are available separately. Control Solution is available by calling 1 (800) 895-2430. The CVS Health™ Advanced Blood Glucose Monitoring System allows you to check your glucose levels with capillary whole blood. For complete instructions, see your CVS Health™ Advanced Glucose Meter Owner’s Guide. WARNING: The CVS Health™ Advanced Lancing Device MUST be used ONLY to obtain a blood sample by a single person for self-testing. Do not use any lancet or lancing device that has been used by another person. Lancing System 1) Cocking Handle 2) Depth Adjustment Dial 3) Depth Indicator Window 4) Release Button 5) Lancet Holder Cup 6) Lancing Device Cap 7) Alternate Site Testing Cap (Clear) 8) Lancet 9) Lancet Cover Test Strip 1) Contact Bars: insert this end into the test strip port 2) Visual Fill Window: completely fills when enough sample is applied 3) Sample Area: blood or control solution applied here Blood Glucose Meter 1) Display 2) CHECK Button: confirm or make a selection 3) DOWN Arrow Button: scrolls forward 4) UP Arrow Button: scrolls backward 5) BACKLIGHT Button 6) Test Strip Port Blood Glucose Testing Steps (For complete instructions, see your CVS Health™ Advanced Glucose Meter Owner’s Guide) CAUTION: To ensure accurate results, wash your hands with warm, soapy water, rinse and thoroughly dry before every test. Insert the test strip into the meter:1 Remove test strip from blood sample when you hear the beep 5 Lance test site:2 The Continue reading >>

Contour Next One Error Codes

Contour Next One Error Codes

An explanation and trouble shooting for the error code (s) An explanation and trouble shooting for the error code (s) An explanation and trouble shooting for the error code (s) An explanation and trouble shooting for the error code (s) An explanation and trouble shooting for the error code (s) An explanation and trouble shooting for the error code (s) An explanation and trouble shooting for the error code (s) An explanation and trouble shooting for the error code (s) An explanation and trouble shooting for the error code (s) An explanation and trouble shooting for the error code (s) The company that brings you Contour products has a new name. Introducing Ascensia Diabetes Care. 2920 Matheson Blvd East, Mississauga, Ontario, L4W 5R6 Tel: 1-800-268-7200 Ascensia, the Ascensia Diabetes Care logo, Contour, Microlet, Glucofacts, the No Coding logo, and Second-Chance are trademarks and/or registered trademarks of Ascensia Diabetes Care Holdings AG. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Ascensia Diabetes Care is under license. All other trademarks are the property of their respective owners. For a full list of trademarks click here . Last Updated March 2017 Continue reading >>

How To Use The Assure Platinum Blood Glucose Meter

How To Use The Assure Platinum Blood Glucose Meter

The Assure Platinum Blood Glucose Monitor is one of the most effective auto-code meters available on the market for home and facility testing. Designed for multi-resident use, the Platinum is a top choice in long term care facilities for diabetes management. Using the Assure Platinum to test Blood Glucose Levels Remove a test strip from the bottle and replace the cap immediately. Insert the new test strip into the top of the meter, contact bars first. Verify the strip and flashing blood drop indicator are displayed. Lance the fingertip or alternate site and apply a drop of blood to the strip. Make sure the blood is applied within 20 seconds of lancing. The meter will show a ""7"" and count down. If no ""7"" appears replace the strip and restart procedure. After 7 seconds the result will show on the screen. Turn the meter upside-down and press the test strip release button The meter will automatically power down when the strip is removed. Using the Assure Platinum to Perform a Control Solution Test Insert a new test strip as if performing a blood glucose test. Ensure test strip and flashing blood drop indicator are displayed. Press the forward or back button to enter control solution mode. A control solution bottle indicator should be shown. Mix the control solution and discard the first drop. Place the second drop of control solution on the clean bottle cap. Bring the test strip in the meter to the solution. Check the result against the acceptable ranges on the test strip bottle. Do not use the system of the results are out of range. Repeat with new strip and second control solution. Understanding the Assure Platinum Glucose Monitor Messages ""PCS"" or a Bell-shaped icon signals the need for a control solution test. ""LO"" Displays if the result is below 20 mg/dL ""HI"" Continue reading >>

Everything You Need To Know About Diabetes Test Strips

Everything You Need To Know About Diabetes Test Strips

Update: A lot of our readers ask us where can they find the best deals for test strips. We personally recommend Amazon. You can check the list of selections they offer by clicking here. Blood glucose test strips play a crucial role in helping you to monitor your daily blood glucose level and giving your doctor the data to adjust your medication to control your diabetes symptoms. Without the help from these little disposable strips, life with diabetes can become even more chaotic than ever. But what exactly are these thin little plastic slip and why are they so expensive? Are there any alternative method I can use? Where can I get the best deal on these test strips? This article will answer many of your questions and concerns regarding these blood glucose test strips: Table of Contents History on Glucose Test Strips How Does the Test Strips Work Why Are the Strips So Expensive? And Why the Price Discrepancy? Why Must Diabetic Patients Use Glucometer and Test Strip? How Often Should You Administer A Blood Glucose Test? How to Find Out if Your Glucose Monitor is Accurate? How Accurate Are the Test Strips? How to Find Out if Your Glucose Monitor is Accurate? What is a Urine Glucose Test? Can’t I Use This Procedure Instead? Expiration of Test Strips Medicare Plan B Coverage for Glucose Test Strips Where to Get the Best Deal on Test Strips? Ways to Save of Test Strips How to Avoid Counterfeit Blood Glucose Test Strips Can You Reuse Test Strips? Can You Make Your Own Test Strip? 4 Most Affordable Meters How to Pick the Right Glucometer? How to Dispose Used Test Strips, Lancets, and Needles? What to Do with All These Test Strip Containers? Selling Your Glucose Test Strips A Good Idea? Odd Way to Earn Some Money Back Questions? History on Glucose Test Strips The first glucomet Continue reading >>

Freestyle Flash Error Codes

Freestyle Flash Error Codes

It is important for a person with diabetes to monitor his blood glucose on a regular basis. The FreeStyle Flash is a blood glucose meter made by TheraSense. It uses 0.3 microliters of blood to measure the amount of blood glucose present. There are issues that will cause the meter to give incorrect readings. Specific error codes help the user determine and correct the problem. Error code 1, displayed as Er1, could mean that the blood sample is too small, the test strip is defective, the blood glucose is below 20 milligrams per deciliter (mg/dL) or the meter is malfunctioning. Use the control solution to test the meter before retesting with blood. If the test results are correct, conduct a new test with a fresh blood sample. Er2, or Error Code 2, could mean that there is a problem with the test strip or meter. It could also mean that the blood glucose is above 500 mg/dL. If you apply the control solution labeled High when the meter is below its normal operating temperature, you will receive this error. Use the control solution to test the meter. Perform a new test with a fresh blood sample. Error code 3 is displayed as Er3. Failing to follow the test procedure, a faulty test strip or meter malfunction can cause this error. Test the meter with the control solution, and then retest with a fresh blood sample. Do not apply blood to the strip before it is inserted in the meter or before the blood droplet appears on the screen. Error code 4, or Er4, means there is a problem with the strip or the meter. Test the meter with the control solution. If the test results are within the correct range for the solution, retest with a new strip and fresh blood sample. There is no error code 5. Error code 6 is displayed as Er6. This error means that the strip code number was changed while Continue reading >>

What Causes A Test Strip Error On My Meter?

What Causes A Test Strip Error On My Meter?

Glucose meters display error messages when there are problems with test strips, problems with the glucose meter, or when your glucose level is higher or lower than normal. One of the common errors is the test strip error. This error is often an easy fix. However, it’s important to understand the test strip error so you can prevent it from happening again in the future. Every time a test strip error occurs you will need to repeat the test with a new test strip. This often results in use of a few test strips which can become costly over time. Test Strip Error First and foremost, make sure you are using the right test strip with your meter. Using test strips that are incompatible with your meter often causes an error. If you’re not sure which test strips to use with your meter, contact the manufacturer. Here are a few common test strip errors: High or Low Operating Temperature: your glucose meter may display a test strip error when the it detects that the temperature is above or below the operating range. Do not perform a test until the meter and test strips reach a temperature within the operating range of your glucose monitoring system. Used, Damaged, or Expired Test Strip: glucose test strips are for single use. Do not use expired, short-dated, used, or damaged test strips. In this case, repeat the test with a new strip. Always read the safety instructions provided in the test strip box. Keep your strips in their original packages and away from heat, humidity and sunlight. Do not leave them open to air because that will make the strip unusable. When you remove a test strip for use, place a clean cloth underneath it in case you drop it; this way it will still be clean and usable. Always dispose used test strips and never use them again. You may also get a test strip Continue reading >>

Aviva Error Screens | Accu-chek

Aviva Error Screens | Accu-chek

Used with easy-to-test Accu-Chek Aviva strips Used with quick and comfortable Accu-Chek Softclix lancing device Tiny blood sample: only 0.6L of blood required No coding needed, making the testing process quicker and easier No set-up required.Its ready to use right out of the box. Set up to 4 pre- or post-meal alerts, so you never forget to test Automatically turns on when you insert a test strip Saves energy by turning off automatically when youre finished testing Time and memory are saved for up to 72 hours if the battery is removed The test strip may be damaged or not properly inserted. Remove and reinsert the test strip, or replace it if damaged. Your blood glucose may be extremely high or a meter or a test strip error has occurred. If your test result matches how you feel, contact your healthcare professional immediately. If your test result does not match how you feel, repeat the blood glucose test. If the E-3 code still appears for your blood glucose test, your blood glucose result may be extremely high and above the systems reading range. Contact your healthcare professional immediately. If the second test result does not match how you feel, perform a control test with the control solution and a new test strip. If the control result is within the acceptable range, review the proper testing procedure and repeat the blood glucose test with a new test strip. If the control result is not within the acceptable range, contact Accu-Chek Customer Care at 1-800-363-7949 . Not enough blood or control solution was drawn into the test strip for measurement or was applied after the test had started. Discard the test strip and repeat the blood glucose or control test. Blood or control solution was applied to the test strip before the flashing drop symbol appeared on the displ Continue reading >>

Reporting Problems With Your Blood Glucose Meter

Reporting Problems With Your Blood Glucose Meter

Reporting Problems With Your Blood Glucose Meter Occasional problems can occur with blood glucose meters . This guide shows which problems need to be reported. When reporting a problem with your blood glucose meter, contact the manufacturer as soon as you are able. Blood glucose meter manufacturers have a legal responsibility to follow any reports of problems with their glucometers. The following problems are example which should be reported to the blood glucose meters manufacturer. Display issues such as failure to display part or all of a result. If failure to display is the result of damage, for example being trodden on, your meter manufacturer may be able to help replace your meter. Performance problems include falsely high or low results or incorrect calibration. These errors could be related to the meter or the test strips. The meter company will be able to help discover which. Some blood glucose meters require a calibration code to be entered which can lead to mistakes and errors. A number of meters these days feature no coding technology to reduce mistakes occurring. Blood glucose meters should come with intelligible user guides to help you to use your meter correctly. If the meter comes without the user guide, or the wrong user guide, this should be reported. Problems arising from faulty manufacture might include failure to switch on or switching to displaying the wrong units. Error codes may typically appear for reasons including: Blood test sample smeared or not large enough Temperature of the strip is too warm or cold Meter error codes should need to be reported as such. However, if they are persistent or seem to be wrong or invalid, this will need to be reported to manufacturer. Continue reading >>

Trouble Shooting Your Glucose Meter

Trouble Shooting Your Glucose Meter

When people with diabetes can control their blood sugar (glucose), they are more likely to stay healthy. People with diabetes can use a number of tools to help them better manage their diabetes. One of these tools is a home glucose meter. Glucose meters help people with diabetes check their blood sugar at home, school, work, and play. Other blood and urine tests reveal trends in diabetes management and help identify diabetes complications. We are going to discuss the glucose meter (glucometer) and how it can help you control your diabetes. The process of monitoring one's own blood glucose with a glucose meter is often referred to as self-monitoring of blood glucose or "SMBG." To test for glucose with a typical glucose meter, place a small sample of blood on a disposable "test strip" and place the strip in the meter. The test strips are coated with chemicals that combine with glucose in blood. The meter measures how much glucose is present. Meters do this in different ways. Some measure the amount of electricity that can pass through the sample. Others measure how much light reflects from it. The meter displays the glucose level as a number. Several new models can record and store a number of test results. Some models can connect to personal computers to store test results or print them out. At least 25 different meters are commercially available. They differ in several ways including: Alternate testing sites (for example, using the forearm instead of a finger) Cost of the test strips used (Insurance companies will often cover the cost of testing strips for certain meters.contact your insurance for the best coverage.) Newer meters often have features that make them easier to use than older models. Some meters allow you to get blood from places other than your fingertip Continue reading >>

Accu-chek Aviva Product Support

Accu-chek Aviva Product Support

A sleek design with a large, easy-to-read display and easy to handle test strips, the Accu-Chek Aviva meter offers a comfortable, discreet choice for blood glucose testing. No set-up required. There is no initial set-up required and as the meter does not require coding, it is ready to use straight out of the box. Pre and post meal test reminders. The user can set up to 4 automatic reminders for different times throughout the day, to help remember when to test. Battery backup. An additional small battery in the meter keeps the time and memory for up to 72 hours when the main battery is removed or out of power. Continue reading >>

Active Error Screens | Accu-chek

Active Error Screens | Accu-chek

The battery is empty or there is no battery in the meter. Insert a new battery. You will need one CR2032 type battery You have inserted the battery the wrong way round. Remove the battery and place it in the battery compartment as shown in the manual. The temperature may be too low. Ensure that the ambient temperature is +8 to +42 C (+46.4 F to +107.6 F) The meter may be defective. Contact (insert affiliate contact information here). The code chip has not been correctly inserted into the meter. Remove the code chip and re-insert it. There is no code chip in the meter. Insert the code chip that belongs to the Accu-Chek Active test strips you are currently using. You did not slide the test strip in correctly or completely. Hold the test strip so that the arrows printed on it and the green square face upwards. Without bending it, gently slide the test strip into the test strip guide in the direction of the arrows. You must feel the test strip lock into place. You slid a used test strip into the meter. You applied blood or control solution to the test strip too soon, i.e. before the drop symbol flashed on the display. Start the blood glucose test from the beginning with a new test strip. The measurement window is dirty. Clean the measurement window. Your blood glucose value may be very low. If you have typical symptoms of a very low blood glucose, immediately follow your healthcare professionals instructions for such cases. Repeat the test afterwards. You removed the test strip from the meter in order to apply blood and did not slide it back in it within 20 seconds. The test strip was bent or moved while testing was in progress. You applied too little blood or control solution to the test strip. You waited too long before applying a second drop of blood or control solution Continue reading >>

List Of Error Codes Welcome To Ihealth Help Center

List Of Error Codes Welcome To Ihealth Help Center

Your blood glucose meter has not yet been connected to your smartphone app. Please follow the installation instructions for your blood glucose meter. You have used all the test strips in your vial. Please scan a new vial. The test strips have expired. Please scan a new vial of test strips. A measurement cannot be taken while the battery is charging. Please wait until the battery is sufficiently charged to disconnect the blood glucose meter and take a new measurement. Blood glucose level below 20 mg/dL (1.1 mmol/L). If the blood glucose meter continues to display Lo, please consult your doctor. Blood glucose level above 600 mg/dL (33.3 mmol/L). If the blood glucose meter continues to display Hi, please consult your doctor. Low battery. Please recharge the battery in order to take new measures. Take a new test with new test strips. If the problem persists, contact technical support. The room temperature is too low. The blood glucose meter's operating temperature is between 10C and 40C (50F - 104F). The room temperature is too high. The blood glucose meter's operating temperature is between 10C and 40C (50F - 104F). Communication error. Please re-pair your blood glucose meter with your smartphone before trying again. The test strip was removed during the measurement. Please try again with a new test strip. Continue reading >>

Performa Error Screens | Accu-chek

Performa Error Screens | Accu-chek

Battery is dead. Insert new battery. Insert one 3-volt lithium battery (coin cell type CR2032) Display is damaged. Contact Accu-Chek Enquiry Line on 1800 251 816 Meter is defective. Contact Accu-Chek Enquiry Line on 1800 251 816 Extreme temperatures. Move the meter to a more temperate area. The meter is in set-up mode, waiting for you to change or confirm settings. The meter is ready for you to insert a test strip. The meter is ready for a drop of blood or control solution. Your meter measures blood glucose within a defined range (0.633.3 mmol/L). The display may indicate that your blood glucose is above that of the measuring range of the system (33.3 mmol/L). Immediately repeat the test. If your test result matches how you feel, contact your healthcare professional immediately. If this does not match how you feel, contact the Accu-Chek Enquiry Line on 1800 251 816. Your meter measures blood glucose within a defined range (0.633.3 mmol/L). The display may indicate that your blood glucose is lower than the measuring range of the system (0.6 mmol/L). Immediately repeat the test. If your test result matches how you feel, contact your healthcare professional immediately. If this does not match how you feel, contact the Accu-Chek Enquiry Line on 1800 251 816. The test strip may be damaged or not properly inserted. Remove and reinsert the test strip, or replace it if damaged. Your blood glucose may be extremely high or a meter or a test strip error has occurred. If your test result matches how you feel, contact your healthcare professional immediately. If your test result does not match how you feel, repeat the blood glucose test. If the E-3 code still appears for your blood glucose test, your blood glucose result may be extremely high and above the systems reading range. Co Continue reading >>

Error Code 0 True Metrix Meter

Error Code 0 True Metrix Meter

this is what the pharmacy give my mom for her testing, since she is on medicare. she has been having a terrible time with it. More than 50% of the time, she get's an E-0 message on the meter. I've searched the internet, with no luck as to what Moderator T2 insulin resistant Using Basal/Bolus Therapy There should have been an instruction booklet in the box. If you no longer have it, call the manufacturer (e-mail) and ask for an instruction manual. "Invalid hematocrit"? That's an odd error message. It doesn't say what's wrong (high or low/ not enough sample blood, meter problem? to me, it implies something wrong with the blood sample), if it's your fault or the meter's fault, or if you need to be concerned. Medicare pays for all different types of strips. I use a Bayer Contour USB meter and the only time I ever get an error message is when I put too little blood on the strip. does your mom use a Medicare Advantage Plan or does she use original Medicare. You can call them and they will tell you what strips they cover. She should not use a meter that is difficult to use. 115 pounds, Breast Cancer dx'd 6/16, 6 months of chemo and 6 weeks of radiation 2000 metformin ER, 100 mg Januvia,Glimperide, Prolia, Gabapentin, Meloxicam, Probiotic with a Prebiotic, , Lisinopril, B-12, B-6, Tumeric, Magnesium, Calcium, Vit D, and Occuvite mostly vegan diet, low fat and around 125 carbs a day, walk 5-6 miles every other day and 1 hour of yoga and light weights. Continue reading >>

Getting Accurate Blood Glucose Test Results

Getting Accurate Blood Glucose Test Results

For the most part, blood glucose meters—devices that measure and display blood glucose levels—are simple to use and provide readings you can trust. But they aren't perfect and inaccurate readings are possible. Extremely high or low readings that are made in error can have serious consquences. Inaccurate readings happen for a variety of reasons, including human error. But the error can usually be corrected without much effort. Here are some common mistakes users make along with tips to help you improve the reliability of your device and your test results. But first, it's important to note that if you get a reading that seems way off—especially one that doesn't match your symptoms—always perform a re-test. When re-testing, take your time to ensure you are using the strips and the device correctly and repeat the procedure. If you get a similar reading again, call your healthcare professional or the phone number on the back of the meter as malfunctions can occur and product recalls happen periodically. The following factors can impact meter accuracy.If you find you are contributing unintentionally to the problem, take the necessary steps to get the right results: Be sure your meter and hands are clean. It seems like a no-brainer, but a dirty meter can alter your reading. Clean your meter regularly, and before you do a reading, wipe off any noticeable blood, dirt, or grease. It's also vital to perform your test on a clean fingertip. Wash your hands with soap and warm water before extracting a blood sample. Be aware of test strip issues. Make sure your test strips are compatible with your meter. Saving money by purchasing less expensive strips that are not designed to work with your meter is a bad idea. Be sure the strip is inserted correctly into the meter. Test stri Continue reading >>

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